sjoPrivacy Policy
This page describes what we collect when you use sjo and how we keep that data protected. We at sjo take your privacy seriously. Our policy outlines the information we gather, how we use it, and the rights you have over your personal data.
When you register an account on sjo, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1, Piala AFF, Champions League, or any other sjo game category, we collect specific information. We use this data to verify your identity, process payments, settle bets, and comply with legal obligations.
Our sjo platform operates under strict data-protection standards. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification providers, and other service partners necessary to run our platform. This policy explains exactly what we do, who we share data with, and how you can exercise your rights.
What We Collect on sjo
We collect different types of information depending on how you use sjo. Here's what we gather:
Account Registration Data
When you open an sjo account, we collect your email address, password, full name, date of birth, and phone number. We also collect your residential address. This information is required to verify your identity and comply with anti-money-laundering regulations.
Identity and Address Verification
Before you can deposit or withdraw on sjo, we require identity verification. We collect scans or photos of your national ID, passport, or driver's license. We also collect proof of address—typically a utility bill, bank statement, or rental agreement. These documents are processed by our verification partner and stored securely. We retain these documents for the duration of your account and for a period after account closure as required by law.
Payment Information
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we collect transaction details including the amount, date, and payment method. We do not store your full payment card numbers or e-wallet credentials. Payment processors handle sensitive payment data directly; we receive only confirmation that a transaction succeeded or failed.
Gameplay and Betting Data
We collect information about your sjo activity: which games you play (Liga 1 betting, live roulette, slots, esports), your bet amounts, outcomes, and settlement details. This data helps us manage your account, calculate your balance, and detect fraud or suspicious patterns.
Device and Usage Information
We collect information about the device you use to access sjo—your IP address, browser type, operating system, and device identifier. We also log when you log in, which pages you visit, and how long you spend on sjo. This helps us detect unauthorized access, improve our platform, and provide customer support.
Communication Data
If you contact our support team, we collect your messages, emails, and any attachments. We use this data to respond to your inquiry and improve our support process. We retain support communications for a reasonable period to handle follow-up questions.
Our sjo Data Policy and Your Rights
How We Use Your Data
We use your personal data for these purposes:
- Account management and verification
- Processing deposits and withdrawals
- Settling bets and calculating payouts
- Fraud detection and prevention
- Compliance with legal and regulatory obligations
- Customer support and communication
- Platform improvement and analytics
Third-Party Processors
We share your data with trusted service partners who help us operate sjo. These include payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity-verification providers, and hosting providers. Our servers may sit outside your jurisdiction—typically in data centres in Southeast Asia or Europe. All processors are bound by confidentiality agreements and must follow data-protection standards equivalent to our own.
Your Rights
You have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you. You can ask us to update incorrect information or delete your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team. We will respond to your request within a reasonable timeframe.
Key takeaways
- We collect account, identity, payment, and gameplay data on sjo
- We use your data only for account management, payments, and compliance
- We do not sell your data to third parties
- We share data only with trusted service partners
- You have the right to access, correct, or delete your data
Cookies and Tracking
Our sjo platform uses cookies to remember your login session, store your preferences, and track your activity for analytics. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can disable cookies in your browser settings, but this may affect sjo functionality. We do not use cookies to track you across other websites.
Data Retention
We retain your personal data for as long as your sjo account is active. After you close your account, we retain data for a period required by law—typically 5-7 years for financial and identity records. We delete data that is no longer necessary for our operations, subject to legal obligations.
Jurisdiction and Legal Compliance
Our sjo platform operates under the laws of the jurisdictions where we are licensed. We comply with data-protection regulations applicable to our operations. If you are located in Jakarta, Surabaya, Bandung, or Medan, your data is protected under Indonesian law and international standards. We do not transfer your data to jurisdictions with weaker data-protection laws without your consent.
Contact sjo
If you have questions about our privacy policy, how we use your data, or wish to exercise your rights, contact our support team. We are available in English and Indonesian. You can reach us through the contact form on sjo or by email. We will respond to your inquiry within a reasonable timeframe.
This privacy policy is current as of the date shown on our sjo website. We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on sjo. Your continued use of sjo after such changes constitutes your acceptance of the updated policy.
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