sjoLegal Notice
We at sjo operate an online gaming and sportsbook service under strict jurisdiction-restricted access. This page sets out the legal framework within which sjo functions, what we do not claim about our licensing, and what users must verify before opening an account.
Our sjo platform does not claim to be licensed or regulated in any specific country. We do not hold an Indonesian gaming license, nor do we claim to operate under permission from any national regulator. We provide our services only in jurisdictions where online gaming is legally permitted. Users are entirely responsible for verifying that access to sjo complies with their own local law.
This notice clarifies our position on jurisdiction, eligibility, liability, and dispute handling. It is not a legal opinion, nor does it constitute legal advice. If you are uncertain about the legality of online gaming in your jurisdiction, we recommend seeking independent legal counsel before proceeding.
Service Availability and Jurisdiction
What We Do Not Claim
We at sjo do not claim to hold a license from the Indonesian government, the Jakarta authorities, or any other national regulator. We do not represent that our platform is licensed to operate in Indonesia, Surabaya, Bandung, Medan, or any other jurisdiction. We do not claim to be an official partner of Liga 1, Piala Indonesia, Piala AFF, or any football tournament.
How sjo Operates Geographically
Our sjo service is available only where local law explicitly permits online gaming. We do not offer our services in jurisdictions where online wagering is prohibited by law. The legality of online gaming varies significantly between countries and even between regions within the same country. Before opening an sjo account, you must verify that online gaming is permitted in your location.
Account Eligibility and Verification
To open an account on sjo, you must be of legal age in your jurisdiction and allowed by local law to access online gaming. When you register, we require identity and address verification. We collect copies of your national ID, passport, or driver's license, along with proof of address. We use this verification to confirm your identity and comply with anti-money-laundering regulations.
Deposit and Withdrawal Methods
We accept deposits and process withdrawals through eight payment methods: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). We do not claim that any specific processing time applies to deposits or withdrawals. Bank transfers may take several hours; e-wallet transactions typically settle faster. All withdrawals are reviewed for verification before processing.
Our sjo Legal Position and Your Rights
Game Settlement and Dispute Resolution
On sjo, all games settle based on published rules. Football bets settle according to official match results. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) settle according to standard casino rules. Slots settle instantly per spin based on random algorithms. If you dispute a settlement outcome, contact our support team with details of the transaction. We will investigate and respond within a reasonable timeframe. Our investigation is final; we do not submit disputes to external arbitration.
Account Closure and Data Retention
You may close your sjo account at any time by contacting our support team. Upon closure, any remaining balance is processed as a withdrawal according to your chosen payment method. We retain your account data and transaction history for the periods required by law—typically 5-7 years for financial and identity records. After legal retention periods expire, we delete personal data according to our privacy policy
Limitation of Liability
We at sjo provide our platform and services "as is." We do not guarantee that our platform will be uninterrupted, error-free, or that all outcomes will be immediately settled. We are not responsible for losses resulting from your use of sjo, network failures, or payment-processor errors. Your use of sjo is entirely at your own risk.
Key points about sjo
- We do not hold a license in any specific country
- Services are available only where local law permits
- Users are responsible for verifying legal compliance in their jurisdiction
- Account verification is required before deposits or gameplay
- We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers
- All games settle according to published rules; disputes are handled by our team
Intellectual Property
Our sjo brand name, logo, website design, and platform software are protected intellectual property. You may not reproduce, copy, or distribute sjo content without permission. Game names such as Aviator, Sweet Bonanza, Fortune Tiger, Mahjong Ways, and Gates of Olympus are owned by their respective providers and are used under license.
Contact for Legal Inquiries
If you have legal questions about sjo, our terms, or our jurisdiction status, contact our support team. We maintain support in English and Indonesian. You can reach us through the contact form on sjo or by email. We will respond to legal inquiries within a reasonable timeframe. For matters related to data protection, see our privacy policyFor account and payment terms, see our terms and conditions
This legal notice is current as of the date on our sjo website. We may update this notice at any time without prior notification. Your continued use of sjo after such updates constitutes acceptance of the revised notice. We recommend reviewing this page periodically to remain informed of any changes to our legal position or jurisdiction status.